WHAT IS A LIVE SCAN?
A Live Scan is a way to take inkless fingerprints, which are then digitalized and transmitted directly to the Department of Justice (DOJ). The DOJ then checks the fingerprints against known criminal history records. A response (criminal history or no criminal history) is then sent to the agency requesting the Live Scan. If an applicant has no criminal history a response should be sent from the DOJ to the requesting agency in approximately 3 to 7 days.
WHAT DO I NEED FOR A LIVE SCAN?
Applicants must bring in three (3) copies of the “Request for Live Scan Service” form.
Acceptable primary forms of photo identification include any of the following:
• California Driver's License
• Department of Motor Vehicles Identification Card
• Out-of-state driver's license
However, in the absence of a primary form of identification, a certified fingerprint roller may accept one or more of the following as SECONDARY forms of identification, but only with TWO forms of the supplemental documents noted below:
Secondary Forms of ID
• State government issued Certificate of Birth
• U.S. Active Duty/Retiree/Reservist Military Identification Card (000 10-2)
• U.S. Passport
• Federal government Personal Identity Verification Card (PIV)
• Department of Defense Common Access Card
U.S. Tribal or Bureau of Indian Affairs Identification Card
• Social Security Card
• Court Order for Name Change/Gender Change/Adoption/Divorce
• Marriage Certificate (Government issued certificate)
• U.S. Government issued Consular Report of Birth Abroad 3
• Foreign Passport with appropriate immigration document(s)
• Certificate of Citizenship (N560)
• Certificate of Naturalization (N550)
• INS I-551 Resident Alien Card issued since 1997
• INS 1-688 Temporary Resident Identification Card
• INS I-688B, I-766 Employment Authorization Card
Please note: When validating the authenticity of secondary identification documents and forms, the data and information need to be supported by at least two of the following supplemental documents:
• Utility bill (address)
• Jurisdictional voter registration card
• Vehicle registration card/title
• Paycheck stub with name/address
• Spouse/parent affidavit • Cancelled check or bank statement • Mortgage documents When supplemental documentation does not support the validation of the original identification documents, the certified fingerprint roller will not accept the form of identification as valid and will not fingerprint the applicant.
HOW MUCH DOES A LIVE SCAN COST?
There are two fees involved in the Live Scan process: the rolling (fingerprinting) fee and the background investigation fee(s).
Santa Monica Notary & Live Scan charges a $35.00 rolling (fingerprinting) fee for all applications.
The fees charged for the background investigation depends on the type of YOUR Live Scan application and what level of service is required by the agency that has requested your Live Scan.
(The background fee is the fee that the DOJ charges for researching your fingerprints to determine if you have a criminal record or not.) Background fees range from $25.00 to $110.00. This fee is in addition to the $35.00 rolling fee.
If your Live Scan form has a billing number in the “Agency Billing Number” line (this is a six digit number that starts with a “1”), that means that the agency requesting your Live Scan will be billed for the background fees and all you will need to pay is the $35.00 rolling fee. If your form does not have a billing number on it, you will be responsible for paying both the rolling fee and the background fees.
WHAT TYPE OF PAYMENT IS ACCEPTED?
We accept payment in the form of Cash, VISA, MasterCard, Discover, Money Order, Cashiers Check, Corporate or Business Checks.
DO I NEED TO MAKE AN APPOINTMENT?
Walk-ins are welcome during our normal business hours Monday through Friday from 10AM-6PM. As a walk-in customer you will be live scanned on a first come first serve basis. Appointments are also available every half hour during normal business hours. Customers with an appointment that arrive timely supersede walk-in customers.
I HAD A LIVE SCAN DONE BEFORE, DO I HAVE TO DO IT AGAIN?
The DOJ does not share your information with other agencies. An applicant’s Live Scan form acts as a release for a criminal history response to be sent to the specified requesting agency. This means that you must submit a new application each time a criminal history is requested of you, therefore you must go through the Live Scan process again. Previous Live Scan information CANNOT be utilized.
HOW LONG DOES IT TAKE TO GET MY LIVE SCAN RESULTS?
In most cases, the results from DOJ come back within 72 hours. Due to various reasons, results can be delayed. Once the Live Scan process has been completed at our facility, please direct all inquiries to the agency handling your employment or licensing.
If a requesting agency does not have results yet , you can use the automated telephone system to check on your submission.
DOJ Automated Sysytem
You will need the following information: (1) your date of birth; and (2) the 10-digit Automated Transaction Identifier (ATI) number that appears at the bottom of the Department of Justice form requesting Live Scan fingerprint background checks. The ATI number always appears in the following sequence: 1 LETTER; 3 NUMBERS; 3 LETTERS and 3 NUMBERS.
WHERE CAN I GET A REQUEST FOR LIVE SCAN FORM?
The requesting agency (the entity that is requesting the background check) will provide you with the live scan forms necessary to complete the live scan. Please also review the question below.
IF MY FINGERPRINTS ARE NOT ACCEPTED, WHAT HAPPENS?
Fingerprints are rejected on occasion for a variety of reasons. The most common reasons are the applicant's fingerprints have characteristics that are difficult to capture in the live scan process. This would include items such as cuts, scars and calluses. If an applicant has fingerprints rejected on this basis, and they were originally scanned by Live Scan Sacramento, we will rescan your fingerprints at no additional charge.
As a courtesy to our customers and vistors, we have made the following forms available to you for downloading and printing at your convenience. Please note that it is your responsibility to obtain the necessary ORI Code, Agency Set Address, Mail Code and Agency Billing Number (if applicable) that pertains to your referring agency and confirm with your referring agency that your form is filled out correctly. We are not allowed to assist you in completing your forms.
The following referring agencies have made their request forms available to the public online. We can not be held responsible for errors or omissions in your submission forms or selecting the incorrect form for your individual live scan submission requirements. Double check! If you submit an incorrect form you will have to repeat the process at your own expense.
BUREAU OF SECURITY AND INVESTIGATIVE SERVICES:
|Alarm Agent Employee (ACE)||Alarm Agent|
|Alarm Agent Employee w/Firearm (ACE & FQ)
Alarm Company Qualified Manager w/Firearm (ACQ & FQ)
|Alarm Agent w/Firearm|
|Alarm Company Operator (ACO)
Alarm Company Manager (ACQ)
|Alarm Co Lic|
|Locksmith Company (LCO)
Locksmith Employee (LOC)
|Private Investigator (PI)
Private Investigator w/Firearm (PI & FQ)
Private Investigator w/Firearm
|Private Patrol Operator (PPO)
Private Patrol Operator w/Firearm (PPO & FQ)
|Private Patrol Opr/Per
Priv Patrl Opr/Per w/Fire
|Proprietary Private Security Officer (PSO)||Prop Sec Off 7583.9 BP|
|Security Guard (G)
Security Guard w/Firearm (G & FQ)
Security Guard w/Firearm
|Repossession Agency (RA)
Repossession Agency Qualified Manager (RAQ)
Repossession Agency Employee (RAE)
|Training Instructor - Firearm (TIF)
Training Facility - (TFF)
Training Instructor - Baton (TIB)
Training Facility - Baton (TFB)
|Training Instructor Lic|
Criminal Record Review
Secretary of State Immigration Consultant
Immigration or Foreign Adoption Review
DEPARTMENT OF MOTOR VEHICLES:
DEPARTMENT OF REAL ESTATE:
Real Estate - Live Scan for the Real Estate Salesperson License.
DEPARTMENT OF SOCIAL SERVICES:
Trust Line Live Scan Form - Use this form to obtain Live Scan for the Dept. of Social Services Related services Like Trustline - A1157.
CA Dept of Social Services - Use this form to obtain Live Scan for the Dept. of Social Services Related services - LIC 9163